FONDA – The first thing Dan Colon said to Montgomery County legislators Tuesday was that the name of his department is obsolete.
Colon, director of the county Data Processing Department, gave a presentation to familiarize legislators with the size and scope of what his group does for the county and other municipalities.
“‘Data Processing’ is an outdated term,” Colon said. “We are information technology.”
Colon said his department employs 13 people, including two programmers and four technical support staff. The department supports more than 400 computers and other devices, as well as between 25 and 30 servers, he said.
“We get about 85 calls per week [for technical support],” he said. “That’s 4,000 calls in a year. Everyone’s IT needs have increased.”
The department prints and processes county payroll checks, manages the county’s email network and makes sure meeting agendas are accessible, Colon said. The department provides payroll and other services to municipalities, including the city of Amsterdam, and operates a print shop to produce business cards, letterheads, programs and other items, he said.
Colon said the department is trying to modernize its operation, including getting rid of computers on their network that use outdated versions of Windows and centralizing IT purchasing.